At Andean Bear Journeys, we are deeply committed to protecting your privacy and securing the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our progressive web applications, or book our exclusive private tours.

1. Information We Collect

To process your travel arrangements and ensure seamless executive logistics, we collect the following personal information:

• Identification Data: Full names, passport numbers, nationalities, dates of birth, and gender (required for Machu Picchu tickets, train bookings, and transport regulations).

• Contact Information: Email addresses, phone numbers, and physical addresses.

• Travel Details: Flight itineraries, hotel preferences, dietary restrictions, and relevant medical or physical conditions.

• Billing Information: Payment details processed securely through our authorized digital payment gateways (we do not store your raw credit card numbers on our servers).

2. How We Use Your Data

We use your personal data strictly to execute your contracted services, including:

• Securing official entrance permits, train tickets, and hotel reservations.

• Managing your private transfers and corporate-grade tourist transport.

• Communicating vital itinerary updates or emergency alerts.

• Improving our digital platform performance and tailoring our family-friendly experiences.

3. Data Sharing with Third Parties

Andean Bear Journeys will never sell, rent, or trade your personal data. We only share necessary passenger information with trusted third-party providers strictly required to complete your booking:

• Official government entities (such as the Ministry of Culture for Machu Picchu permits).

• Railway operators (PeruRail / Inca Rail).

• Your selected hotels and local native communities involved in your immersive experiences (like Ccorccor).

4. Data Security & Retention

We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, or disclosure. Your information is retained only as long as necessary to fulfill your travel contract, comply with legal tax obligations in Peru, or resolve potential disputes.

5. Your Rights (ARCO Rights)

Under Peruvian Law N° 29733, you have the right to Access, Rectify, Cancel, or Oppose the use of your personal data at any time. If you wish to update your information or request its permanent deletion from our database, please contact us directly via email.

6. Updates to This Policy

We reserve the right to update this Privacy Policy to reflect operational, legal, or regulatory changes. Any modifications will be posted directly on this subpage with an updated revision date.